Celerity BPO


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Celerity Business Process Outsourcing (BPO) serves as a vital partner to aviation enterprises around the globe. Featuring three service levels, Celerity's flexible BPO solutions enhance the value of our aviation and aerospace aftermarket customers. Our service delivery modules include:    

1) Full management services -- complete staffing and solutions delivery by the Celerity Team    
2) Captive services -- our team members and subject matter experts are integrated into your team    
3) Hybrid captive model – Celerity builds out your team and delivers a fully operational business function ready for integration into your system once it is meeting your objectives    

We work with our clients to define processes and desired outcomes, as well as design measurable metrics, assuring we meet those objectives and exceed our customers’ expectations.    

Celerity BPO focuses on four core areas:

  • Accounting Services - AR/AP
  • Market & Fleet Research – critical business intelligence
  • Quality Assurance - program formulation and coordination
  • Data Entry - assembling all transactional data for analysis and use
  • Accounting
  • Research
  • Quality Assurance
  • Data Entry

The Celerity Team features qualified accounting personnel capable of conducting all traditional accounting functions.  They serve to augment or enable a comprehensive accounting approach that speeds billing and payments, providing key metrics along the way to help assess overall business operations and profitability.  Our services include:

  • Accounts receivable management
  • Accounts payables
  • Labor-based project accounting
  • Business metrics

Our experienced Market & Fleet Research business analysts offer a broad scope of research services to Celerity clients, arming them with critical intelligence to inform sound business decisions.  Among the services we provide are:

  • Detailed market assessment
  • Opportunity evaluation
  • Competitive analysis
  • Business benchmarking

Adherence to quality and regulatory standards drives the Aviation & Aerospace industry. This pivotal function can “make or break” an organization.  We enhance our clients' Quality Assurance capabilities providing that extra level of expert testing, review and analysis that assures assets are indeed air-worthy and in compliance with performance specifications and all relevant certification requirements.  Our group delves into issues to determine what best-practices are required to improve performance and results.  Our Quality Assurance support offerings include:

  • Metrics
  • Root cause counter measures
  • Audit support
  • Preventive Action Request and Corrective Action Request & Project Management

Hidden within the myriad documents, reviews and reports that make up an aircraft's or engine's lifecycle history are data points that can highlight trends, pinpoint potential programmatic failures or enable more streamlined performance and quicker turn-around times.  It's all in the data.  But getting that data into a useable form is a challenge and time-consuming task that many organizations just don't have the resources to do.  Celerity Data Entry can provide manual data entry at a fraction of the cost and in a much shorter timeframe. Celerity services include:

  • Database design - architecting, classification, retrieval, presentation
  • Data entry - digital document conversion and manual data entry
  • Data input review, verification and validation
  • Data analysis